Answers For Shopping, Orders And Support
Find answers about SIVAPRIYA FASHION products, order tracking, shipping, payments, cancellations, returns and official customer support.
Use official checkout only and keep order details ready for support.
Customer Question Folders
Open each question to read the answer. Content is written for customers shopping from SIVAPRIYA FASHION official website.
Orders
Order placement, confirmation and order changes.
How can I place an order on SIVAPRIYA FASHION?
Visit the Shop page, select your preferred fashion product, add it to cart and complete checkout through the official SIVAPRIYA FASHION website.
Will I receive order confirmation?
After successful checkout, order confirmation may be shown on the website and may also be shared through available email, SMS or account notification systems.
Can I change order details after placing the order?
Contact support as soon as possible. Changes depend on order status, packing stage, dispatch status and operational availability.
Where can I check my order status?
Use the Order Tracking page and enter the required order details to check the latest available status.
Products & Size
Product type, size, color and women fashion details.
What products does SIVAPRIYA FASHION sell?
SIVAPRIYA FASHION focuses on women fashion products such as sarees, kurtis, cord sets, kurta sets and other fashion items listed on the official website.
How should I choose the right size?
Check the size details on the product page before ordering. Compare measurements carefully with your usual fit to reduce size mismatch issues.
Can product color look slightly different?
Yes. Small color differences may happen because of photography lighting, mobile screen brightness, display settings and fabric reflection.
Are products suitable for daily wear?
Many products are selected for comfortable daily wear and easy styling. Suitability depends on product fabric, design, occasion and customer preference.
Shipping
Delivery coverage, courier movement and address help.
Does SIVAPRIYA FASHION deliver across India?
Delivery may be available across serviceable locations in India depending on courier partner coverage, address accuracy and logistics availability.
How long does delivery take?
Delivery time depends on order processing, courier serviceability, customer location, weather, public holidays and logistics conditions.
What if my address is wrong?
Contact support immediately. Address correction may be possible only before dispatch and depends on order and courier status.
Why is tracking not updating?
Courier tracking can take time to update. If the status does not update for a long time, contact support with your order ID and registered mobile number.
Payment
Safe checkout, failed payment and payment proof.
Is payment safe on SIVAPRIYA FASHION?
Customers should complete payment only through the official website checkout. Avoid unknown links, personal accounts or unofficial payment channels.
Payment deducted but order not confirmed. What should I do?
Contact support with your payment screenshot, transaction reference, registered mobile number, email and order details so the team can check the issue.
Can I change my payment method after order placement?
Once an order is placed, changing the payment method may not always be possible. Contact support for guidance based on your order status.
Should I pay outside the website?
No. For safer shopping, complete payment only through the official checkout flow available on the website.
Return & Cancellation
Cancellation, refund and return request basics.
Can I cancel my order?
Cancellation depends on order status. If the order is not dispatched, you may contact support or use available account options to request cancellation.
How can I request return or replacement?
Read the Return & Replacement Policy page first. Keep order ID, invoice, product packaging, tags and photos ready before raising a request.
Can used or washed products be returned?
Used, washed, altered, damaged, stained or tag-removed products may not be eligible for return or replacement.
How long does refund take?
Refund timeline depends on approval, payment method and banking process. Once approved, refund may take some business days to reflect.
Support
Official contact, grievance officer and company details.
How can I contact SIVAPRIYA FASHION?
You can contact support by phone at +91 8555981884 or by email at info@sivapriyafashion.in.
What are support working hours?
Support working hours are Monday to Friday, 9:00 AM to 6:00 PM.
Who is the Grievance Officer?
The Grievance Officer is PUDI ANAND (DIN), designated as Grievance Officer for customer grievance communication.
Where is the company registered?
Registered address: 30-63-42/2 Gavara Veedhi, Rh Colony Gajuwaka, Vadlapudi, Visakhapatnam, Pedagantyada, Andhra Pradesh, India, 530046.
Read Important Store Policies
These policy pages explain how shopping, shipping, cancellation, refund, return and privacy rules work on the website.
Still Need Help?
Contact SIVAPRIYA FASHION for order, payment, delivery, product, return or cancellation related support during working hours.